So I recently purchased the DA14583 USB Basic Kit, and while following the directions in the user manual for Getting Started With the DA1467x Pro-dev kit, I came across the issue that I could not get SmartSnippets Studio to detect the device.
I have read both the user manual and getting started writings for the Pro and Basic version of the DA14583, and I nothing seems to work. I have downloaded the CDC file that comes pre-installed on the USB kit. I have also done the complete installation of SmartSnippets studio (I belive I have downloaded all the drivers successfully).
One bit of information that I have found is that using realterm and putty, I can get the USB kit to send me over the ASCII words "DA14583" over and over again (similar to what is shown on page 12 of the Getting Started With Dev Kit pdf). I can also read the registers on the DA14683 over SWD using Segger Ozone, however I can not get it to work with JTAG.
I would also like to point out that in the first hour of using the board and having it plugged into the PCB, the JLINK chip (the ATMEL SAM32UC) got quite toasty (to be a little bit more precise, I could still safely touch it, but it was quite warm). Now, for some reason, the chip does not warm up anymore and is the same temperature as the rest of the board. I can still access the registers of the DA14683 through SWD.
Likewise, SmartSnippers Toolbox only recognizes a device when I click the UART option. It does not pick up anything in the other options (including JTAG).
Also, my computer recognizes that the USB is plugged in (I can view the contents of the USB) and it shows up as two com ports on my computer (one for J-Link, other as a generic USB device).
If you could please help me figure out why Smart Snippets studio doesn't recognize the USB kit, that would make my month.
All the best,
Pro Kit Getting Started Manual: https://www.dialog-semiconductor.com/sites/default/files/um-b-047-da1468x_getting_started_7v0.pdf