Disconnect with reason 62

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olivier perrier
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Last seen: 4 years 1 month ago
Joined: 2014-01-23 16:49
Disconnect with reason 62

Hello,
I try to use the DA14580 evaluation board with the Proximity reporter full hosted sample applciation (ES4).
I can see it advertising, event if it disappears often, but when I try to connect, I always have the disconnect with reason 62.
Did you have a similar behavior ?
Anybody knows the cause and how we could fix it ?

Thanks,
Best regards,

olivier perrier
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Last seen: 4 years 1 month ago
Joined: 2014-01-23 16:49
Just to add some informations

Just to add some informations:

I can get good connections using our products, iphone and ipads.
I can reproduce this issue every time I try to connect with different advertisment interval and connection intervals.
What could be options to investigate this issue ?

Thanks,
Best regards,

AK_Dialog
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Last seen: 3 weeks 2 days ago
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Joined: 2013-12-16 15:49
Hi Olivier,

Hi Olivier,

It is not fully clear what is happening at your side. You say you can connect using one of your products, iphone and ipad.
What is then the issue you can reproduce?

Regards,
Dialog Support Team

olivier perrier
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Last seen: 4 years 1 month ago
Joined: 2014-01-23 16:49
Hello AK,

Hello AK,

In fact I tried to connect using multiples devices (our products or IPad/iPhone)
Every connection succeed, but few time later a disconnection happens with reason 62.

best regards,
Olivier

AK_Dialog
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Last seen: 3 weeks 2 days ago
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Joined: 2013-12-16 15:49
Reason 62 : Connection Failed

Reason 62 : Connection Failed to be established.
Looks like it tries to connect but fails all the time.
We haven't seen this issue using our development kit. What you can do is to fresh install the SDK, compile the proximity application out of the box and use the Connection Manager tool to connect.

Regards,

Bluetooth Support Team