Toolbox start up issues

⚠️
Hi there.. thanks for coming to the forums. Exciting news! we’re now in the process of moving to our new forum platform that will offer better functionality and is contained within the main Dialog website. All posts and accounts have been migrated. We’re now accepting traffic on the new forum only - please POST any new threads at https://www.dialog-semiconductor.com/support . We’ll be fixing bugs / optimising the searching and tagging over the coming days.

1 post / 0 new

Fri, 2019-01-25 09:29

PM_Dialog

Offline

Last seen: 9 months 1 week ago

Joined: 2018-02-08 11:03

Toolbox start up issues

We have encountered a problem during start-up of the SmartSnippets toolbox. The problem is visible in SmartSnippets Studio2.0.6/Toolboxv5.0.6.2196. After selecting a member of the DA1458x family (DA14580/581/583/585/586) and pressing the “Open” button the tool will stop.

The problem is caused by the regional settings of the PC. Computers having region and language settings using a ‘,’ (comma) as decimal separator will observe this problem. A workaround is to switch to a region and language pack using a ‘.’ (period) as decimal separator. The United States/English Region & Language setting has this by default.

The root cause of this problem is understood and will be solved in a next release of the SmartSnippets tools.

We apologize for any inconvenience this has caused.

Device:

All